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Terms & Conditions for Wedding Floral Services

By booking Petal and Peach Floral Design for your wedding floral design, you agree to the following Terms & Conditions:
 

1. Booking & Payment

  • A 30% non-refundable deposit is required at the time of booking to secure your wedding date.

  • The remaining balance is due 4 weeks prior to the wedding date.

  • If full payment is not received by the due date, Petal and Peach Floral Design reserves the right to cancel services.

  • The minimum booking amount for wedding floral services is $4,500.
     

2. Design & Changes

  • Clients may request up to 3 major design changes before incurring additional fees.

  • No changes to the design can be made within 4 weeks of the wedding date.

  • Additional changes beyond the included 3 may incur a design revision fee.
     

3. Meetings & Communication

  • Clients are entitled to unlimited email communication.

  • Up to 3 video meetings are included in the service.

  • Additional video meetings may be scheduled for an extra fee.
     

4. Floral & Product Availability

  • All floral designs are subject to seasonal availability. If a particular flower is unavailable, we will substitute with a similar variety of equal or greater value while maintaining the agreed-upon aesthetic.

  • We do not guarantee specific flower types, only the overall design style and color palette.
     

5. Hire Items & Damages

  • Any hired items (vases, candles, structures, etc.) remain the property of Petal and Peach Floral Design and must be returned in the same condition.

  • Fees may apply for broken, missing, or damaged hire items.
     

6. Cancellations & Refunds

  • The 30% deposit is non-refundable.

  • Cancellations made more than 4 weeks before the wedding will receive a refund of any payments made beyond the deposit.

  • Cancellations made within 4 weeks of the wedding date are non-refundable.

  • If an event is postponed, we will do our best to accommodate the new date, but availability is not guaranteed.
     

7. Force Majeure

  • Petal and Peach Floral Design is not responsible for cancellations or changes due to events beyond our control, including natural disasters, government restrictions, pandemics, or other unforeseen circumstances.

  • In such cases, we will work with the client to find a reasonable resolution but are not obligated to offer refunds.
     

8. Photography & Marketing

  • Petal and Peach Floral Design reserves the right to photograph floral designs for promotional purposes.

  • If you prefer not to have your florals featured in marketing, please notify us in writing at the time of booking.
     

9. Acceptance of Terms

By submitting your deposit, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Client Name: ________________________
Signature: ________________________
Date: ________________________

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